Warranty Manager

About the role

ABB Marine and Ports is looking for a Warranty Manager to ensure quality and reliability of its marine solutions. The role bridges customers, project teams, service, engineering and global technical experts throughout the warranty period.

Key responsibilities

• Ensure smooth transition from project to warranty and service phases.
• Administer and follow up warranty requests in the ticket management system.
• Plan and coordinate warranty jobs, including resources, spare parts and logistics.
• Handle customer requirements with clear, professional communication.
• Resolve technical warranty issues together with Global Technical Support, Engineering and R&D.
• Contribute to improvement work by sharing experiences with product and project teams.
• Project‑manage maintenance and warranty projects.

Required profile

• Technical background with a Bachelor’s degree or technical college education.
• Experience in warranty, service, technical coordination or project work.
• Strong structured work style, enjoys customer contact and varied tasks.
• Good written and spoken English skills.

What we offer

• Competitive compensation and benefits, including insurance and pension schemes.
• Opportunities for learning and development within a strong international technical community.
• Flexibility with the possibility of home‑office and occasional travel to vessels and customers.