Data Center Engineer

About the role

NSC Global is looking for an experienced Data Center Engineer to provide on-site technical support in a mission-critical data center in Narvik. The role covers hardware maintenance, diagnostics, break-fix work, equipment installation and operational support for enterprise server infrastructure. It suits a hands-on engineer who can work independently and follow safety, quality and service delivery standards.

Key responsibilities

• Perform corrective maintenance and break-fix support on enterprise server platforms
• Diagnose and resolve hardware faults and infrastructure issues
• Install, replace, configure and test server components and peripherals
• Carry out maintenance according to documented procedures and operational standards
• Respond to incidents, service requests and troubleshooting needs within agreed service levels
• Maintain service records, technical documentation and asset updates
• Work with remote technical teams, operations teams and escalation groups on complex issues
• Support equipment moves, adds, changes and decommissioning
• Ensure compliance with data center security, environmental and safety requirements
• Be ready to cover and transfer knowledge to backfill resources when needed

Required profile

• Previous experience as a Field Service Engineer, Data Center Engineer, Hardware Support Engineer or similar
• On-site support experience in enterprise or hyperscale data centers
• Strong troubleshooting and analytical skills, able to work independently with minimal supervision
• Excellent communication and documentation skills
• Valid authorization to work in Norway
• Fluent local language (minimum C1 level)

Required skills

• Enterprise rack, tower, cloud and edge server platforms, including hardware diagnostics, component replacement, firmware work, corrective maintenance and system recovery
• Data center operations, server installation and racking, cabling best practices and hardware asset management
• Ethernet networking, switch connectivity, remote management technologies and hardware troubleshooting methods
• Preferred: edge, cloud and high-performance computing, remote management and out-of-band tools, and ITIL-based service delivery