Restaurant Manager – Lead the Guest Experience

About the role

Basta is opening a new restaurant in Oslo and is looking for a Restaurant Manager to help shape the guest experience. You will work closely with the General Manager and Assistant General Manager to ensure smooth, energetic service and maintain the high standards that define the brand.

Key responsibilities

• Support the GM and AGM in daily restaurant operations.
• Lead sections of service, guiding the floor team to deliver consistent, warm hospitality.
• Coach, motivate and develop front‑of‑house staff during shifts.
• Maintain service standards, restaurant presentation and team organisation.
• Facilitate briefings, handovers and communication between FOH, bar and kitchen.
• Handle guest feedback and service issues calmly and professionally.

Required profile

• Previous experience as a Restaurant Manager, Floor Manager, Supervisor or senior FOH team member.
• Background in busy, high‑volume restaurant environments.
• Hands‑on leadership style with a strong guest focus.
• Excellent communication skills and a team‑first mindset.
• Ability to stay calm, organised and positive during peak service.

Required skills

What we offer

• Opportunity to join one of Europe’s fastest‑growing hospitality groups.
• Career development across multiple brands and countries.
• International career opportunities and a referral bonus scheme.
• Shared accommodation where applicable and a supportive, inclusive workplace culture.